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Q:  What do you charge for shipping in the USA?
A:  We ship via USPS at the following rates:

*Free shipping does not apply to Wholesale orders or International Shipping

***Insurance is not included in these shipping rates. If you would like your order insured please add a note to your order or email us at sales@forevermineralcosmetics.com and we will invoice for the insurance fees thru PayPal. Payment must be made prior to shipping***

Q:  What would be the rate for international shipping?
A:  We will ship internationally contact us with the products you would like to order and we will email you an invoice through PayPal for products and shipping. You then will be able to pay securely with a credit card. If you order and pay USA shipping rates for an international order, we will bill you via PayPal for the extra shipping charge. Once full payment is received, we will process your order for shipping.

Q:  Do you pay for insurance on shipped orders?
A:  NO. If you would like to have your order shipped insured leave us a message on the shopping cart page (see sample box below). We will send you an email PayPal invoice for the additional insurance fees. Every order is shipped with a delivery confirmation number at no additional fees to you. You will receive this confirmation number by email when your order has been shipped.

Q:  What if I receive my order and the contents is damaged?
A:  If you paid to have your order insured take your package with the damaged contents to the nearest United States Post Office and make a damage claim.
- If you did not purchase insurance and have damages to products due to improper packaging contact us within 24 hours by email or call 316-425-5757 and leave your name and phone number and someone will return your call.

Q:  Do you charge sales tax?
A:  Yes - to Kansas residents only.

Q:  When can I expect my order to arrive?
A:  After allowing 3 business days to process your order, you can expect your order to arrive within 7 days of shipping date. Need to rush your order just make a note in the shopping cart checkout page (in the provided message box) that you would like to rush this shipment and we will adjust shipping fees accordingly. Just let us know if you need it shipped Over-Night or Second Day Air.

Q:  What credit cards do you accept?
A:  We accept Visa, MasterCard, Discover and American Express. 

Q:  What other forms of payment do you accept for orders?
A:  We accept personal checks and money orders.  Please note personal checks must clear our bank before your order will ship.  This is typically 7 days.  Simply download and print an order form and check off the items and sizes (where appropriate). Fill in your name and mailing address where you would like us to ship, then fill in the payment information and fax or mail to our company address:
     Forever Mineral Cosmetics
     11002 W Havenhurst ST
     Maize, KS   67101

Q:  Can I place an order online and have it shipped someplace other than my address?
A:  Yes.  During the checkout process you will be asked if the shipping address is different from yours.

Q:  Are the colors and shades of makeup on your website exact?
A:  Colors on the internet are subject to a monitor's color calibration.  Therefore, we cannot guarantee that what you are seeing is 100% true to the color of our products.  We offer sample size foundations on our Face page for just $3.00 each.

Q:  Do you offer Application Tips for your products?
A:  Yes, click here for this information.

Q:  Is animal testing done on any of your products?
A:  No.  Forever Mineral Crushed products and Forever Mineral Skincare is hand-formulated in the USA.  No animal testing is ever done. 

Q:  I have a retail business and would like more information about selling Forever Mineral Cosmetics in our store.  Who do I contact?
A:  Please call us at 316-425-5757 or go to our Contact form to email us.

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